Where is footlocker headquarters located
I assured him that it would be sorted. I called Footlocker on Boxing day and spoke to Luigi whom informed me that I had to arrange for UPS to collect the shoes and await a refund and then I could order some more. Luigi then said I could take them back to my local store some 24 miles away! I explained to Luigi that ordinarily if the problem with the order had been my fault, I could appreciate this returns policy but the order was not my fault in anyway whatsoever.
I asked to speak with a supervisor and he said everyone was on holiday. I asked him to escalate the matter and have someone contact me. No one has contacted me. On 28 December I tweeted Footlocker and messaged via Twitter but have heard nothing. I have Tweeted and messaged several times without reply. I have emailed service footlocker. I wondered whether anyone else has experienced a complete lack of customer care from Footlocker and so looked on line and it is an absolute disgrace.
There is no customer care, customers are being ignored. I assure you customer care ensures customers come back. It has now been 11 days of continual messaging to have received no replies.
I have spent hours trying to get this matter resolved and nothing. I am sure you can appreciate my complete frustration at the way I have been treated.
I have bought many shoes over the years for my sons from Footlocker, although from Guildford branch now sadly closed. It is a farce and shame on you! I shall not give up my complaint. Rest assured that I will do everything I can to get this matter resolved to my satisfaction.
Just to reiterate I appreciate mistakes happen but companies should, if it is THEIR error, sort the problem out, without making the customer run here there and everywhere. I was upset now I am beyond furious. I would appreciate someone, somewhere getting back to me, otherwise I will be taking this matter to trading standards, CAB and even, if absolutely necessary a solicitor. Footlocker clearly suck. Unbelievable Now they said the shoes are sold out but I found them online.
Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page. Foot Locker Headquarters Address and Contact. Foot Locker Headquarters Executive Team. Richard A. Lauren B. Bryon Milburn. Stephen D. Lewis Phillip Kimble. William Scott Martin. History Footlocker was founded in the year About Footlocker is an American company that focuses on the selling of various types of athletic footwear and also clothing as well.
Services The primary services of the company include allowing customers to have the retail presence to purchase various kinds of footwear, sportswear, apparels and also clothing as well.
You can find here Foot Locker Headquarters Address, Corporate office address, customer service help number,Customer service support phone number, corporate office HQ Address. The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices.
This customer support number of Foot Locker is available on normal working hours and may be closed during some official holidays.
Below is that the listed official email address of Foot Locker. They supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. People can use this contact details to contact them and get their concern or query answered quickly.
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