Which airlines service bozeman mt

Also browse for books, gifts, and treats at the Montana Gift Corral. Rental Cars Find a number of rental car agencies at the airport, directly next to the baggage claim area. Or, save money and utilize off-airport companies like Phasmid and Journey Rent a Cars. Ground Transportation Be sure to check with your hotel or motel to see if they offer airport shuttles or transfers. There are a number of additional ground transportation options including taxis, limos, shuttles, and charters which serve not only Bozeman, but Big Sky, West Yellowstone, and Gardiner as well.

The Streamline Bus, the Bozeman Public Bus System, offers bus service throughout town but does not stop at the airport. Parking If you have your own wheels you can park at the airport in short term or long term parking. Corporate Jets or Private Planes. Rent-A-Car Montana. Toggle navigation AllTrips Bozeman Montana.

Home Transportation. Read More. Providers These companies can get you there Visit Site Visit Site The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled. Cons: "We were seated behind a woman who brought a sick cat into the flight.

The stench of cat feces was overwhelming. When we addressed it with the staff, they were incredibly rude. I also shared that I had a very significant cat allergy. The staff continued to be incredibly rude, and eventually offered a single seat in the back, which would not accommodate the two of us. The woman next to us also expressed her extreme discomfort and was condescended and disrespected, as well.

Shocking, miserable experience. Pros: "The entertament options from new releases to tv shows was good.. Cons: "The staff was disorganized and seemed a bit frantic at one point they announce a need for a doctor on board.. There was a chilld who sat behind me that kick my chair the entire time and stuck his hands in between which where sticky in between the seat over and over again grabbing me he was loud and sick with what seem to be a cold and kept touching me though the seat would not listen to the adult that was with him i understand that he is a child but this went on the entire flight which was over five hours my back is still not ok..

Pros: "Food was really good, but the cabin crew were up to JetBlue's normal outstanding service". Cons: "The range of movies is still pretty poor if you're a frequent JetBlue traveller ". Pros: "Virtually nothing. Cons: "Direct TV didn't work -- provided only one station, with a constant scroll across the bottom of the screen promoting the imminent start of movies that we're impossible to access. And even this one station would disappear from time to time.

None of the seat-mounted controls worked -- including channel, volume, brightness, and music. And you couldn't even turn the damned thing off so it glowed in your face all through the overnight flight.

In short, a terribly boring 6. Pros: "Nice crew.. Pros: "We boarded right on time and the boarding process was smooth. Cons: "Our flight was delayed three hours because of air conditioning malfunctioning on the plane. We sat on the tarmac for almost two and a half hours, and it must have been around 85 degrees on the plane. There was a lot of miscommunication about whether we would be switching aircraft. They finally told us to deplane because we were probably going to switch planes.

After 15 minutes in the terminal, we reboarded the same plane. Got to LA 3 hours late so had to deal with horrible rush hour traffic, which we had hoped to avoid had we taken off on time. Pros: "The convenience of landing and being so close to home. Only wished there were more flights avail with better times. Cons: "1 The time of this flight is a bit much.

I understand that it is close to my home but I know if Jet Blue adds 1 or 2 more flights, they would totally get booked up. The leaving JFK at almost midnight and then the time difference is horrible. Totally worth it but it made for an even harder time getting in at almost am PR time. We were warned but so many customers were getting sick.

Its was unpleasant to say the least. Cons: "Flight was delayed over 5 hrs. Not the airline's fault but waited in the help line for over an hr before the agent told me there was no earlier flight I could be placed on - she was incorrect.

Pointed out that there was another flight that had also been delayed and therefore hadn't left yet - she agreed, put me on standby. At the gate, the boarding crew did not know what they were doing. Crew was friendly but incompetent in terms of problem solving. Cons: "First thing, when i arrived to check my bags the lady giving help was useless, i was really stressed and i asked her some questions and she was answering upset, then i found a guy who help me to do my things there.

In the boarding there wasn't any space for my things, my carry on bag and my personal item.. I was really upset because i paid for my flight ticket and it was included my carry on and my personal item.. The flight was delayed with an hour..

I was told that because I was a minute late they wouldn't let me on even though the plane was still in the runway and connected to the terminal.

I asked to speak to a supervisor and the agent disappeared for 10 minutes while the plane took off. I then went to go speak to a customer service agent who wouldn't even look at me while I spoke.

She actually started listening to and talking with another agent while I was talking to her. Then when I was finished, she started arguing with me until another agent said "he's not worth it. Pros: "The crew was helpful. Cons: "Flight was over two hours late. No excuse was given. Original Departure time was pm. Was receiving alerts beginning from that morning notifying of delays which continued as I waited at the airport that night.

This seems to happen frequently and nothing is ever done to make it up to travelers. On the plane, the audio for the tv had static so you couldn't actually hear anything. It doesn't seem like you can turn the tvs off, which is annoying as they emit light, so if you want to sleep you have to deal with the light from your tv. Pros: "We got to our final destination. Cons: "We needed to wait for "just a few minutes.

Then, no other communication at all and we left over an hour late for a minute flight, no explanation. I hate when they leave you in the dark and aren't upfront. The connection from Emirates to JetBlue we had was almost impossible.

Two healthy adults, arriving on time in NYC with two hours to make a connection. With walking as fast as possible and not even going to the bathroom, we barely made the flight. Change terminals. Go through security again. Pros: "The people who worked there were professional. The other passengers were nice. Cons: "The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head.

And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully.

I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray.

Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve.

Pros: "I liked the spacious seating of course". Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn.

And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!! Pros: "Crew was very efficient". Cons: "Snacks, and drinks". Pros: "Good service amazing crew clean airplane good cleaning protocols". Cons: "Everything was good". Pros: "Very friendly thank you! Cons: "The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved.

They were very helpful but having the option to login to my account at the start would be ideal! Pros: "I liked the fact I was put into a quality seat after I had booked a normal economy seat.

Nice upgrade. I got lots of leg room. Cons: "The flight was delayed because of a maintenance issue. We made up some of the time, but it was an issue. Pros: "Amazing crew!

Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules. Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row.

Pros: "I would like to have ore of a grace period to check baggage. Pros: "Muy buen servicio y puntualidad". Cons: "Bad social distance". Pros: "great flight, good social distance and empty seats in between".

Cons: "really nothing, it was as good as possible in these times". Cons: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit. Pros: "Crew was extremely hostile and rude". Cons: "Smile and treat black individuals better".

Cons: "Great flight". Pros: "No middle seats. Crew was nice. More space for people. Cons: "The ceiling next to the spot lights or calling for help was dirty. I was expecting everything to be wiped. I turned my air fan on, and my there were some brown spots on my hands. And I looked up, it was dirty up there. Cons: "Flight crew did not enforce mask mandate". Cons: "Socially distancing worked well on the plane because the middle seats are not occupied, snacks are bagged and the head flight attendant was funny and gave an inspirational message on the PSA at the gate and when we landed.

Pros: "live tv, watched the formula one race". Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane". Pros: "good flight, inflight menu and movie library". Cons: "rude bag drop off kiosk".

Pros: "Service by crew. I was flying economy but it was par to business class. Cons: "Good". Pros: "The crew were fantastic. Departed on time, arrived 40 minutes early. Cons: "Delta One is a bit jaded on this flight. Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating.

There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight. Pros: "The flight crew was very competent and welcoming. Cons: "The gate agent at JFK was annoying.

She forced us to check carry on bags for no apparent reason. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so.

The airplane seating was cramped and uncomfortable. So it goes in coach class. Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight. Pros: "Friendly, efficient crew". Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound.

Pros: "Flight was early into New Orleans". Cons: "Flight had a lot of turbulence". Pros: "Staff and flight were good". Cons: "The chicken dinner was mediocre". Pros: "Service". Pros: "very nice and willing stewardesses".

Cons: "tragic little place for legs, lack of space". Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!!

Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law???

Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh". Pros: "The flight for getting us therw". Cons: "No food and no entertainment". Pros: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. Thus I I lost all the extra space and actually would of preferred a regular economy seat.

Cons: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years. We should and expect to be compensated by Delta for this. Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks. I fly weekly for work on another major airline, and only took this one in a crunch. Pros: "Very comfortable and didn't feel cramped.

Quick flight. Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight. Pros: "Giid free sandwixh. Very good entertainment system. Good seats. Cons: "Force me to take a bad seat". Pros: "I didn't like much about this flight. Cons: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come.

Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours.

Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta.

I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to.

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly. Cons: "No free wifi. Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait. Cons: "OMG! The seats are obnoxiously close together.

I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7".

Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down.

Pros: "Some of the ground staff was trying to be helpful. Cons: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight.

The airline cancelled the flight at 1. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!

Pros: "That I made it to Dublin". Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. I literally put blood, sweat and many many tears into this trip.

The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now".

If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach. Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc.

Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country.

Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this.

They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight. Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional". Cons: "Almost everything".

It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either.

Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find.

I will never fly delta again. Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down. Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. We had to ask for a wet tissue and clean it up.

That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that.

I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence. Huge bonus. Cons: "The check in process at the airport was horrendous. I would never fly Sun Country again except the crew was so good. Pros: "Crew, seats, experience;?

Pros: "Over crowded. Scaled down the aisle to add extra seats. I weigh lbs. My knees were crammed into seat in front of me. No beverage or food service and no discount for that.

Cons: "More worried about carry on luggage than customer experience. Cons: "The flight was pretty full, there were very few vacant seats and there was not enough space for social distancing.

Pros: "The star wars movie". Cons: "getting drunk". Cons: "The flight was full. Expected some level of social distancing. Pros: "The plane took off, flew and landed safely. Probably could have gotten a cheaper flight overall. Also, the plane was 2 hours and 45 minutes late in taking odf, resulting in landing am.

I picked my flight time deliberately to avoid flying after about pm. With the lateness of the flight, I probably could again have gotten a cheaper flight that was scheduled to land in the wee hours of the morning. Finally, the complimentary food was non-existent - didn't even get a cookie or small bag of pretzels. Did get a free drink and water. Pros: "One helpful person at baggage check. Cons: "We arrived early at recommended time. The line was so long that by the time our family of 6 reached the front, they had put us on standby for 8 hours later, then that flight was delayed.

This may include the extra expense now of a hotel night at our destination. I could not be more disgusted. Pros: "The crew was amazing. Love the local beer.

Cons: "2 hour delay due to mechanical issues on plane requiring reboarding to new plane. Damaged our luggage as well". Pros: "Everything was well executed; friendly staff, clean plane, good entertainment options".

Cons: "We were over 3 hours late, which was just a big bummer. The airline was apologetic about it, but it was still not ideal. It was late and very disappointing!!! They don't serve any snacks and didn't come around with refreshments except once. Huge rip off! They charge to rent DVD player. I will NOT fly with them again. Delta has all the above mentioned for free, they will be who I fly with from now on, they are MUCH more professional and customer service oriented and on time!.

Pros: "Crew was nice". Cons: "I paid for my ticket, but when I went to check in the day before my flight there were fees I had to pay that I was not aware of and had no choice but to do so.

They do not offer and free carryon bag. These fees apply to your destination and your flight home as well. On top of that, you have to pay for your seat. All in all I was not happy with my experience with sun country. The Delta flight I almost booked was about the same price and offered free carry on luggage, snacks, and the customer service on Delta is always superb.

The flight attendants also were clearly unhappy working for the airline and that showed in their level of customer service. Pros: "Plane was comfortable and modern. Crew was terrific. Cons: "I could not use my phone app to check in! You can, but then additional fee for seat selection is charged. Instead, they must keep more counter agents for people like me who refuse to pay more for a seat I booked. Why can't you be like United. Let me check in and select my already paid for seat online and pay for my bag ahead of time!

Then all I have to do is get my baggage checked at a kiosk and drop it off with a baggage agentband go through TSA and to my gate. Keep it simple stupid Suncountry. Pros: "Boarding process is good. Probably a little faster with fewer carry-ons. Cons: "I get so angry every time they introduce a new fee. You pay a fee now for carry-ons because it's slowing down the boarding process?

That's only because you started charging a fee for checked bags! And every single seat option costs money? This is ridiculous! I do whatever I can to fly Southwest and get upset every time I have to fly one of these fee-for-everything airlines. Why not take crappy Spirit airlines at this point?

And the seats feel smaller every time. I'm only 5'7" but my knees are against the seat in front of me. My husband is 6'8" and has no choice but to pay another crazy fee to have a couple more inches of space.

Pros: "Crew was nice, boarding and flight went smooth. Cons: "This plane was rather crammed with minimal leg room. Other than that, no complaints on this airline. Pros: "Flight attendants were very pleasant. Price economical. Pros: "The crew were nice and professional and efficient". Cons: "We had to deplane and switch to another aircraft after boarding was complete the first time. We arrived almost two hours late, in the middle of the night, I was really hungry by then. Some complimentary snacks or something would have gone a long way to making it up to us.

I had screaming children behind me and I know that's not entirely the airline's fault, butthe delay contributed significantly to the children's misery and thus ours, and the in-flight announcements were way too loud; they woke them up abruptly and started tantrums in several places throughout the cabin.

Pros: "The flight crew was pleasant. The refreshments were great along with the carry on bags and seat selection when buying tickets. Cons: "The plane was to hot. There were lots of passengers complaing about the heat. We also had to wait on the runway to take off for 40 minutes. The course of the flight was also uncomfortable due to certain passengers that wouldn't cover their mouths when coughing or sneezing.

I even offered the individual cough drops and they had denied them and continued hacking. Then when landing in Orlando we had to wait to be taken to our gate. We were told that we were supposed to go to gate 97 but there was an American Aircraft in that location so we had to wait for another gate for 20 minutes. I know those last 2 events aren't really under the control of Sun Country, but still it was a pain. Pros: "Smoothest flight in years".

Cons: "We ran into a combination of traffic, parking, and other issues that drove us to arrive at our check-in at 7pm for a pm flight.

We were not able to check-in given the 45 min rule. NO WHERE in our email did it say there was this rule nor were we prompted or told to check-in prior to our flight online. There's no suncountry app for check-in that we could find only a visa one.

We booked through priceline. The flight hadn't even started boarding and we were not allowed to check-in. We were re-booked on a flight that left two hours later, but that flight was delayed 3 hours.

Pros: "The crew was awesome, friendly and helpful. Pros: "As to be expected, the cabin was crowded. The flight attendants were great and the service superb. Cons: "There was a three hour delay, perhaps due to weather. The late plane arrived, as expected, at 1 pm, with a departure time of pm. Including a needed ten minute de-icing procedure, we actually took-off at pm.

I never found out what caused the three hour delay. Pros: "The headrest were nice, no neck pillow was needed because of how I could adjust it. Checking in was very quick and painless, something I appreciate very much. Drink service was nice, they did come around more then expected. The staff was very nice an accommodating , very friendly when we boarded the plane.

Cons: "Seats were very uncomfortable. I brought my husband for his first flight and I had told him how comfortable flying was, but when we boarded the plane he was a little horrified about the seats. He said, "they look like metal skeletons with pleather stretched over them. I usually fly coach and I guess I was surprised not to find better seats and screens for movies attached to the back of the headrest that sounds terribly spoiled, sorry.

Cons: "The seats are very uncomfortable. Cons: "Plane was an hour late in leaving. Nothing for snack and offered drinks once. Pros: "Quick plane turnaround once landed". Cons: "Was not on time. Pros: "The boarding method went the quickest of all flights I've been on for both flights.

Check-in in MSP was quick and some of the attendants were friendly based on what I overheard. Staff in SAN was friendly. Cons: "A new mom was in the aisle walking to keep her baby quiet and to stretch her legs after the drink, snack, and trash carts had gone by and had her back to a flight attendant also coming down the aisle.

She was talking to another parent on the flight when the attendant came behind her and told the woman, "Excuse me. Some of us are still working. A friendly "excuse me, please" would have been just fine and would have gotten the job done. I went to the bathroom a couple minutes later and the attendant was on her break and eating, so maybe she was hangry, but still!

Seats were uncomfortable on both flights, but not as bad as Spirit Airlines. I had bad low back pain afterwards, even after getting up to walk partway through the flight.

This is something I've experienced on a couple other airlines too, but the legroom on planes has gotten worse. For those of us with long legs, it's a huge pain. I'm 5'9", so I can't imagine how it is for someone taller. The legroom on Sun Country was just as bad as other flights. Probably a strange complaint, but the seat back pocket had a bar running in the hem, so when I put my water bottle inside, the entire pocket stuck out as far as my water bottle.

This meant I had to choose between having the pocket rub against my knees or hold my water bottle between my thighs. Neither were ideal. The check-in in San Diego was painfully slow. There were three people standing there, but only one person seemed to be checking people in. The staff was friendly here. I kid you not. Absolutely ridiculous.

I saw much larger luggage come onto the flight. The woman who checked me in was quick but I wasn't able to ask any questions before being sent away. No free snacks or entertainment which seem to be included on most other similarly priced airlines. The food for purchase burgers and Jimmy Johns or something made the plane smell bad. I asked for coffee with cream and sugar as my complimentary drink and was given the powdered creamer packets. Fine, okay, I understand if that's all they have, but then I saw them walking through the aisle later offering coffee and they had creamer cups in their aprons!

No one asked me which kind I wanted. Pros: "Great flight. Very friendly flight crew. Pros: "Quick nice flight". Cons: "Seats are never that comfortable head rest mostly but still a good experience". Cons: "Arrived at check in at for a flight, was told it was too late to check in and board so I did not get on the flight! There was no other Sun Country flight until the next day and there was no attempt made to accommodate the fact that I had to get back to D.

C that night Pros: "It was a direct flight. Cons: "We were late departing and arriving, which created a problem for a meeting I had to attend. On top of already being late the exiting of the aircraft was poor. No announcement was made for wheel chair people to wait until the end, and naturally held up the exiting of the aircraft.

This was my first experience on Sun Country and the flight attendants allowed people to use the bathroom in the front of the aircraft, but at hour 3. Not just when the cart was in the aisle either. Just not consistent in their directions and follow through making it confusing for passengers. There was no wifi, so I couldn't work and there was no entertainment on board. I won't be flying Sun country again.

Pros: "The crew was great--very pleasant and attentive. Flight was smooth with an easy landing. Cons: "At the Sun Country desk in Minneapolis they told me they couldn't check my bag all the way through to San Francisco because they didn't have an arrangement with Virgin America. I learned in Las Vegas after claiming injury checking my bag that they do have an arrangement, and that agent just didn't know about it.

Kayak should never have allowed me to book a ticket where I had to re-check my bag and go through security again without a big warning, so I'm unhappy about that. Additionally, it seems like Sun Country needs to get his ducks in order regarding baggage agreements. The change in Las Vegas was stressful and involved switching terminals as well — not ideal. Pros: "Friendly and efficient staff. Cons: "No charger plug ins, no wi-fi, no entertainment unless paid to use digi player.

Couldn't do work during flight. Cons: "Couldn't check-in online due to unknown "server error". The guy at the airport said they had a system failure the previous night - no info on the site though, so we've lost 45 minutes retrying check in online. The plane itself was definetely not renovated for quite some time the interior. Not too comfy seats, but had worse. Boarding was a bit unusual - they're splitting the passengeres to maaaaaany groups - military, no carry-on luggage, disabled, with kids, with carry on to put under the plane, first class and finally the regulars Not sure if that actually speeds up the process, seems officious..

Plane was 30min late at destination. Cons: "I have never been so cold on a flight. I thought I was going to loose feeling in my feet. I had to put on socks and stuff my feet in my carry on under the seat in front of me. I had to warm up my shoes between my legs before putting them on to disembark. Pros: "Thank you, SunCountry. This was our first time on your airline and I could not have been more impressed. The process was smooth, simple and extremely timely. Also appreciate the allowance of a carry on at no extra cost.

The staff was pleasant and kind. We really enjoyed our experience. Pros: "I thought the flight attendants a gentleman in first class, also a woman for the first part were perfectly lovely. I always feel a little silly asking for things, but I never felt like I was a burden. The gentleman was very pleasant and thoughtful he was reluctant to wake my husband to put his seatback up before landing , and the food was surprisingly good.

Cons: "Right above my seat in 1A, the luggage bin above me was coming apart at the seam, and something gunky seemed to be coming out of it. There was some dampness on the wall in front of me. Also, the part my husband and I both lamented was the fact that being in the first row, we couldn't have bags at our feet for landing. However, the luggage bin directly above us should have been empty and available for us to use. We had to put our bags above the third row, so that upon departure, we had to excuse ourselves through people standing in the aisle and hand our luggage back up to the front.

It's annoying to us and annoying to people in the 2nd and 3rd rows to have us jostling past. The flight attendants should have a special closet just for them, not taking up valuable real estate for guests' luggage. OR, the flight attendants should use the back of the First Class luggage compartments, since they will be deplaning after us anyway.

Just a thought. Please consider. Thank you! Sincerely, Emily Grosso". Cons: "The seat size kind of small. Pros: "Everything about the flight was great.

Cons: "Only one small issue: I found it almost impossible to reach anyone at Sun Country, by phone, a day or two before the flight. Hopefully this is a temporary situation. Pros: "Much better plane that first leg of trip. More leg room and nicer seats. Baggage got to our destination with us, which was nice.

No issues with transfer or anything either. Pros: "It was a pretty good flight Pros: "Not too uncomfortable. Cons: "They censor their films. We watched two comedies over our two flights, and both were obviously edited for content and language. We paid to watch these and were never made aware we were not seeing the full film.

I'll avoid this airline in the future because of this. Pros: "I got an exit row! Pros: "I would like to comment on a flight attendant named Jordan. Once beverage service began, she was an ideal flight attendant: bright, effervescent, personable, attentive, even solicitous. Cons: " She seems to have a very strident, penetrating voice. In fact, other passenger not me even asked for quiet so that he could sleep.

In her defense, she cut the volume in half, but that wasn't enough to keep the back rows from overhearing her running commentary maybe it's the fault of the acoustics in the back of the plane on a thousand inane topics—when does the woman breathe?.

I'm certain that she was hired for her sunny, outgoing personality, but she needs to realize that passengers who board a plane for a 7 a.